Customer Feedback

I would like to thank you for the excellent customer service you provide and I will definitely recommend you to my friends (although I'm tempted not to and have you as my secret. Ha ha!)  Miss C, Yorkshire

Thanks again. You were so lovely earlier. Excellent customer service!! Ms S, Canada

Thank you so much for emailing me directly - the personal touch is not much in evidence these days and I really appreciated it. I shall certainly be recommending your website to my friends and hopefully will be ordering again this season. Ms K, London

I really enjoy the shopping experience with you and love the ski wear I currently have from Winternational and would have no hesitation in using you again and look forward to seeing the new collection. Mrs C, Glasgow

I am pleased to say that the ski jacket and the ski pants and the ski top all arrived …and I have tried them on and I am utterly delighted! Mrs L, London

Dear Team Winternational, I would just like to confirm that we have received the exchanged ski pants. They are perfect and my wife is delighted. Thank you for the quick exchange (as opposed to return and reordering). We're delighted with the products and are very impressed with the online shopping experience. I’ve no doubt we will purchase again and certainly will be recommending Winternational. Thank you. Mr O, Antrim

My husband recently shopped with you for as part of my xmas present and as he predicted, I was so delighted with the products that it probably wouldn’t be long until I would purchase again. Mrs O, Antrim

Thanks for your excellent service ! Will recommend you to my friends and certainly shop with you again. Ms P, Redditch

Thank you. Exceptional styling. Excellent service, quality. Very helpful. Will definitely be using you in the future and recommending you to friends. Mrs W, Staffordshire

I love your website.  You've nailed it.  Women want to look good on the slopes! Ms B, Nassau

I cannot express how wonderful it is to buy from such an honest, hardworking and extremely stylish company! Mrs K, Sheffield

The ski base layer just arrived and it's gorgeous! Ms D, Iceland

Hello - my ski pants just arrived & they are divine! Thank god you suggested I get the 10 - they are a tight fit! Trying to slim down a bit before being confronted with Struedel & Gluhwein in Austria - so these are very inspiring...Hope you have lovely ski plans this winter & thanks for wonderful products & service. Mrs W, London

Hi there! Thanks so much ..the products are super! Mrs D, Enniskerry

Thank you so much for everything and having such fantastic customer service! Mrs D, Ascot

Just to let you know how happy I am with my purchase. The parcel arrived today and the skiing gear is absolutely fabulous. Everything fits beautifully. Thank you so much and I will certainly recommend your service to me skiing buddies. X Miss C, Malta

Great shopping experience on your website. Ms C, London

Wow !! Thank you. I can not fault your customer service ! You have been just brilliant !! Mrs M, Essex

I love your website! Mrs B, Newry

I have received the fabulous ski top and love it! Mrs Y, Weybridge

Thank you for all of your help, it's very much appreciated. May I wish a very Merry Christmas to you all and I'll let my friends know what a great help you've been. Mr Y, Chelmsford

Wow thank you so much! I can't wait to wear them and show off the fabulous lines you carry. Miss G, Massachusetts

I just received the jacket and its fantastic!!! Thanks a lot for the express delivery update!!! I will be order from you in the future for sure :) Thanks again. Miss N, Budapest

I just wanted to thank you greatly for all the help that I received with my order. I am extremely happy with the size and fit of my ski outfit and will certainly be recommending to friends. My partner has already asked if you do menswear! Ms L, Bristol

I've just tried on the jacket and it's perfect. I'm so pleased the size 10 fits :-) It was well worth having a chat with you re the sizing I'm not sure I would have ordered it otherwise. (I even have room because of the quilted structure). Brilliant! Thank you again for your help. Mrs H, Guernsey

Thanks for all your help. You have been order suits. Thanks again. Mr R, Cardiff

Thanks a lot!!! You have a great customer service! Miss L, Mexico

Thank you for your, well quite unbelievable fast service. What a role model you are for Internet service. I thought I'd take the time to let you know how great the service was. Mr M, Tunbridge Wells

Thank you for the great customer service. I look forward to a long relationship with your store. I love beautiful ski clothing. Can't wait to see my jacket. Mrs W, Florida

Thank you so much for such a great service. The jacket was delivered before 1:00 as promised. I have just tried it, I love it, so does my husband! I will definitely buy from you again and will warmly recommend you to friends and family. Mrs P, Devon

I received the trousers and I absolutely LOVE them! Will get some pictures and tag you on Instagram! Miss M, London

Thank you for your incredibly fast service. Mr M, Kent

Beaming with your beautiful stock. Mrs S, Berkshire

I just wanted to give you some feedback, I returned from my skiing holiday a few days ago and I absolutely loved my jacket! It kept me warm and looked great on the slopes, I will definitely be buying from you guys again :) Jacket was fab! Thanks for the great customer service! Miss J, London

Impressed with service and policy - good to get through to someone over the telephone. Products of exceptional quality. Most impressed. Would definitely recommend. Mrs G, Nottingham

My order of ski jacket and ski pants arrived yesterday afternoon. I am absolutely thrilled with them, the quality and finish of both items is fantastic. Mrs T, Jersey

Thanks for your great customer services and prompt refund. Mrs M, Essex

Just to let you know that I have the size 8 jacket and it fits perfectly. Love it ! Mrs P, London

I've received my sportalm black ski jacket and it's gorgeous! You've made my very first online shopping experience a blast! Mrs W, Hong Kong

Your customer service is the best I've ever encountered in my life. Miss U, London

A very efficient and honest Internet company. Mrs H, Edinburgh

Your website is the one I look forward to seeing. I feel compelled to buy each season! Mrs K, Sheffield

You guys have been great. I buy a lot online and it's very rare to find helpful people with great customer service! Miss L-M, Notting Hill

The medium size are perfect! I love them! Mrs T, Halifax

I will keep all the items that I ordered.  My favorite color is light pink/baby pink, so I am glad that your company is in business and is selling such a beautiful ski outfit online!  So happy that I found your company! Mrs C, Chicago

The ski suit is a resounding success and fits like a glove...can't believe we came across your amazing website! Mrs S, Ascot

Dear God I want it all! Ms C, Yorkshire

I'm keeping the first two pairs of trousers! Thanks for all your help. Mrs G, Gloucestershire

Thanking you.  I received the size 8 jacket today.  It is beautiful and I am keeping it.  Thanks a mill...Ms W, Cork

Thank you for your prompt response. I ordered the long pair which have just arrived. They are gorgeous! Mrs P, Gloucestershire

Thank you I have received my order today and I am delighted with my purchases. Miss D, Cornwall

Thank you for all your efforts to deliver the Sportalm Team Print Ski Pant - 8 / /Color Print 14 to me, they are absolutely amazing and fit perfectly...Once again, thank you for delivering an outstanding service. Ms K, Yorkshire

I will most certainly shop with you again as you seem to have the nicest ski jackets online. Mrs O, Gloucestershire

Gorgeous. Miss P, Nottingham

Lovely items! Mrs R, Glentham

You are wonderful! Thank you. I completed the order! Miss R, Florida

Thank you for a great service and such fast delivery! Mrs J, Wakefield

Grinning like a Cheshire cat - it's all thanks to you! Mrs S, Berkshire

Fantastic ski pants and outstanding service. Ms S, Dorset

My beautiful jacket has arrived ...fits perfect. Thank you so much for your quick response regarding my request and also the quick delivery! Miss H, Newcastle

Your website is great and the products you sell are of excellent quality...I will certainly be keeping an eye on your website and re-visiting with future purchases in mind. Mrs N, Chester

Thank you for a lovely service and a fabulous first experience of great ski wear...I'll be back! Mrs A, Bucks

Amazing customer service! Miss L, Knaresborough

Both items beautiful. Miss AG, Nottinghamshire

Thank you for such an efficient service. Mrs B, Epping

The Jenna jacket- love it!!! Thanks for being such an efficient and thoughtful team!!! Mrs B, Falkirk

My wife's Helmet arrived today, thank you once again for your great service. Mr M, Lincs

Thank you so much for all your help...we certainly will get back for more! Mr B, London

10/10 for customer service. Mr M, Scotland

Thank you, I will pass on the good word about Winternational. Mrs K, Pennsylvania

We continue to sing your praises to the many fellow skiers who comment on your products my wife has. Mr C, Brigg

Received my stuff! Thanks so much for being so great to deal with. Won't hesitate to buy again from you. Mrs O, Oxford

Looking forward to next season already. Mr M, Elsham

Just received this perfect, lovely pant! Fantastic service & have recommended you to friends! Mrs P, Dorset

I have to say you've done great job giving a such a personal touch. Ms W, Newcastle

Thanks so much for all your help! Ms C, Yorkshire

You know the feeling, that you have just fallen completely in love with something...Ms R-B, Greenland

Just received the jacket. So beautiful. Love it. Already recommended your site to colleagues. Mrs W, London

Wanted to Thank You for such great Service!!!! I received my ski coat and its Beautiful!!!! I will order from you again!!! Ms C, Vancouver

I've had a lot of compliments. People stopping me on the slopes to ask where I got it from! I like that you stock ski clothes that are different to anywhere else, unusual but really gorgeous! Mrs A, Leeds

I just wanted to thank you once again for delivering an outstanding service. I eagerly awaited your new season collection and you did not disappoint. My ... jacket and ... trousers look amazing, I honestly could not be happier with them. I can't wait to try them out on the slopes! I will be sure to check out the next collection on your website! Mrs K, Yorkshire

The ski suit and trousers look amazing! Thank you for such a prompt service. Ms C, Surrey

I have never had more proactive and professional service. Thank you Winternational! Mrs C, Somerset

Great company - very professional service. Ms E-W, Sussex

I really appreciate it thought the customer service I have encountered at winternational has been utterly fantastic and I will be ordering from you again in future and recommending you highly. Miss S-D, Billingshurst

Thanks! You are a delightful company. I can't wait to wear my delicious jacket! Mrs L, Lancashire

I have given out your website to at least 5 people! Lots of Facebook friends have commented too. My new jacket looked gorgeous and was very warm and more importantly, I have not seen another one! Many thanks for a wonderful service. Mrs S, Headley

I just received the jacket, frighteningly quickly from there to here ... thank you, and am thrilled with it, the price, and the customer service! Thank you again! Is there a website on which I can leave glowing praise for Winternational? Ms B, Aspen

Wow! You continue to surprise me. Purchasing from your site is such a wonderful experience. I have recommended your site to all my friends not only for great products but also for excellent service you provide. Ms M, Finland

I get loads of compliments and I always direct them to your site! Ms W, Ireland

I wanted to let you know that the jacket arrived promptly and I am very pleased with it (its gorgeous!). You were right about the sizing...Thank you again for your help. I absolutely adore the jacket and I can't wait to get it out on the slopes. Mrs G, London

Thank you so much for delivering an outstanding service. I received my Shirley Ski Jacket and Speed Ski Pants in Ombre yesterday within 24 hours of ordering and they are both truly stunning, I simply adore them! The sizing is perfect and the quality is remarkable, I will definitely recommend your website unreservedly. Mrs K, Yorkshire

Your high standards of customer service are very much appreciated. I will also be sure to check your website next season! Mr B, Surrey

The ski suit was perfect and I wore it everyday in Kitzbuhel! Thank you for all your help and I hope you will send me your updates for new ski gear. Mrs B, Dorset

The salopettes fit perfectly and feel great on. I shall be trying them out in Italy in January. Many thanks again for your prompt service and delivery. Mrs S, Essex

Many thanks for all your hard work and effort. I appreciate the speed and professionalism with which you have dealt with my order and am very grateful for all your efforts. Mr B, High Wycombe

I got the ski outfit and IT IS GORGEOUS! It fits perfectly, like it was tailor directly on me. I LOVE IT! Ms D, Romania

Its gorgeous! I absolutely love it! The trousers are lovely! They fit beautifully, so does the jacket. Thank you! Miss I, London

First impressions really count. I will certainly be using you again in the future. Mrs K, Midlands

I am absolutely delighted with the jacket, gloves and trousers. I will pass your details on to any who are admiring my attire! Mrs R, Edinburgh

I go skiing on Saturday so I am pleased I have my new jacket! It is beautiful. I will definitely use your website again! Mrs O, Wiltshire

I have never had faster service from an online retailer and the killy trousers are fantastic! Mr M, Cumbria

Received and they are great - thank you! Mrs P, London

The Shirley ski jacket arrived and I am beyond thrilled with it. It truly is the most glamorous well-fitting ski jacket I've ever owned. I love it. It's the perfect size 8 for me too. I especially love the fur, the length and that it has a belt, which makes it all the more feminine. Ms W, Dublin

My wife loves the jacket! Mr J, York

You guys are great! Mrs T, California

Your service level is always beyond expectations. Ms D, Finland

Jacket fits great thanks, can't wait to try it out on the slopes. Mr M, Brigg

Thank you very much for your great service. Mrs D, Germany

Hi, yes I have fallen in love...exactly the right Emmegi jacket! Mrs S, Guildford

Will be a returning customer for sure! Mrs C, Ash

Love the ski gear! Thanks for fast delivery. Ms B, London

Should I dare to try a size up or down?  Typically, I would feel silly asking these questions, but somehow, I feel you may just understand! :-) Merry Christmas!!  You've made mine!  Mrs B-A, New York

Received the Lancelot black jacket yesterday and LOVE IT! I will certainly be shopping with Winternational again, its fabulous! Ms M, Cheshire

Thanks again for your help - Customer service at Winternational is superb. Ms L, Essex

Thanks so much for that, I have tried them on with my boots as you suggest but unfortunately as I am very tall they are still just a bit too short! Thanks so much for your help and hopefully I can find something else on your site soon! Your customer service is fabulous. Miss W, London

Jacket arrived it's great. Mrs D, London

Your customer service is first class, and I cannot thank you enough for being so accommodating and helping me find my perfect ski jacket. I would love to be an ambassador for your company whilst I am skiing to promote your gorgeous products. Mrs C, Kent
It is refreshing to know that there are still companies around who put customers first and who are prepared to go that extra mile to provide exceptional customer service. Mrs F, Newcastle