To make a return

• Enter your email address, order number and item/s for return above and click the Start Return Request button.
• Check your order is within our returns period - you have to let us know within 7 days of delivery and then get the item back to us within a further 7 days.
• You'll receive instructions & shipping labels by email in a few hours.
• Print out a returns form and shipping labels. If you can't print, please let us know and we'll email you a QR code (UK only)
• Drop off parcel at a DHL EXPRESS service point, ensuring its correctly scanned.

WINTERNATIONAL Return Policy

• We're a small company so we're unable to offer complimentary returns.
• We offer a subsidised return service for £5 in the UK.
• We provide a subsidised return for £40 from the Channel Islands and £60 (or your currency equivalent) for all other INTERNATIONAL RETURNS.
• Refund costs are dedcuted from all refunds.
• Need to make a return from the USA? Your order must be delivered and proof of payment of tariffs and duties provided in order to commence a return and to get a refund.
• Let us know within 7 days of delivery you wish to make a return.
• Then you have a further 7 days to get the item back to us. 14 days in total.
• Late returns are NOT accepted.
• Items must be unworn, in perfect condition with tags intact & attached.
• Original shipping charge non-refundable unless there is a proven fault with the item.
• All returns are fully insured and tracked.
• Refunds processed once items have been inspected. We always carefully inspect items for signs of use and wear. Items found to have been worn will be returned to customer and no refund provided.
• Should we identify unreasonable patterns of returns or purchase, or use of garments for the creation of content for personal or professional gains, we may restrict or refuse future orders.
• Need to make an exchange? Please place a new order as quickly as possible as we sell out of our stock really fast and cannot always get more!
• Would you like more info or assistance? Check out our FAQs or Terms & Conditions or CONTACT US.