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To make a return
- Enter your email address, order number and item/s for return above and click the Start Return Request button.
- You'll receive full instructions & shipping labels by email.
- You'll need to print out a returns form and shipping labels.
- You take the parcel to a DHL EXPRESS service point.
WINTERNATIONAL Return Policy
- Let us know within 7 days of delivery you wish to make a return
- Then you have a further 7 days to get the item back to us. 14 days in total.
- Late returns are not accepted.
- Items must be unworn, in perfect condition with tags intact & attached.
- UK returns are charged at £5 - deducted from your refund.
- International returns are charged at £30 - deducted from your refund.
- All returns are fully insured and tracked.
- Original shipping charge non-refundable unless there is a proven fault with the item.
- Refunds processed once items have been inspected.
- Need to exchange, get more info or assistance? Check out our FAQs or Terms & Conditions or contact us.